Refund and Cancellation Policy

This Refund and Cancellation Policy (“Policy”) applies to the services provided by Wishtree Infosolutions in the areas of website development, digital marketing, and graphics design.

Website Development:

Once a project has been initiated and the development process has started, refunds are generally not applicable.

In case of project cancellation by the client before the commencement of the development, a partial refund may be considered based on the work completed and resources allocated

Digital Marketing Services:

Digital marketing services, including but not limited to SEO, PPC campaigns, and social media marketing, involve ongoing efforts and resources. Refunds are generally not applicable once services have been initiated.

Cancellation of digital marketing services before the completion of the agreed-upon period may be subject to a cancellation fee based on the work performed and costs incurred up to that point.

Graphics Design:

For graphic design services, including logo design, branding, and other design projects, refunds are generally not applicable once the design process has started.

If a client wishes to cancel a design project before its completion, a partial refund may be considered based on the work completed and resources invested.

Client Responsibilities:

Clients are responsible for providing accurate and timely information required for the services.

Any delays or changes requested by the client may impact project timelines and costs.

Quality Assurance:

We strive to deliver high-quality services. If clients are dissatisfied with the services provided, we encourage them to communicate their concerns promptly. We will work towards resolving any issues and may consider adjustments or revisions where appropriate.

Refund Request Procedure:

Clients seeking a refund or considering cancellation are required to contact Wishtree Infosolutions through our designated communication channels.

Refund requests will be assessed on a case-by-case basis, taking into account the nature of the services and work performed.

Cancellation Fee:

In cases where a cancellation fee is applicable, it will be communicated to the client based on the stage of the project and work completed.

Changes to Policy:

Wishtree Infosolutions reserves the right to modify this Refund and Cancellation Policy at any time. Clients will be notified of any changes.

By engaging with Wishtree Infosolutions for our services, clients acknowledge and agree to the terms outlined in this Refund and Cancellation Policy.

For any inquiries or clarification on this policy, please contact us at [Your Contact Information].

Last updated: 12 January 2024